Resume

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Greg Creech
P. O. Box 1431, 459 Spruce Drive
Pine Lake, Georgia 30072
404-299-1706
E-Mail: greg@gregcreech.com
Website: http://www.gregcreech.com/

Highlights of Qualifications

• Elected to Public Office - Pine Lake City Council
• Southern Region Faculty Award for Noncredit Continuing Education by UCEA
• Microsoft Master Educator and CompTIA Certified Trainer
• A+ Certification
• 2009 ACHE Southern Region Outstanding Faculty Award
• Experienced in Microsoft Office, Windows, and Mac
• Microsoft Certified Application Specialist Instructor – Word, Excel, PowerPoint, Access, Outlook, and Vista.
• Positive, team leader approach in managing and training associates

Information Systems Technology

• Developed and implemented Access and Relational Databases for nonprofit and business organizations.
• Wrote technical training manuals for Word, Excel, PowerPoint, Access, and Outlook used by multiple clients.
• Reduced operating expenses and improved organizational efficiency with mechanized tracking systems.
• Published personal and professional web sites  using HTML and FrontPage.
• Created and implemented data systems to monitor marketing/sales programs and sales results.
• Trained users on personal and laptop computers, operating systems, and software applications.
• Proficient in Mac and Windows environments.
• Communicated effectively to clients using oral and written presentations in individual and group environments.
• Implemented laptop conversions and re-imaging of equipment.
• Developed and distributed personalized education materials for system/software classes.
• Customized presentation packages using software programs, including PowerPoint.
• Educated sales force on internal marketing and customer software programs.

Management Effectiveness

• Supervised 15 administrative and support employees in sales/service center.
• Conducted training classes as large as 750 attendees in data systems, human resources, and marketing incentive programs.
• Attained outstanding management ratings and exceeded all objectives.
• Administered telecommunications network and equipment contracts.
• Resolved customer network billing, ordering, and installation issues to ensure 98% satisfaction metrics.
• Supported network solutions to commercial businesses in the Atlanta area billing $100,000 to $1 Million.
• Coordinated business events and presented motivational speeches and comedy performances at recognition meetings.

Operations and Human Resource Management Achievements

• Controlled $3.5 million annually in compensation payouts and $191 million in revenue quota.
• Managed information systems and sales support personnel.
• Consultant for performance reviews, methods of motivation, and management of objectives.
• Negotiated human resource policies with various management levels and organizations to achieve client satisfaction.
• Developed recognition programs and sales contests using artistic methods to motivate associates.
• Established and managed budgets and expenses in the amount of $1.2 Million.
• Presented diversity speeches throughout Atlanta.
• Analyzed sales results, salaries, and commission earnings to ensure high productivity and adherence to budget.

Employment History

Currently Owner and President of Techedutainment Services, Inc. - A full service technology, education and entertainment company.
1981-1998 AT&T, Operations Management and Information Systems Manager, Atlanta, GA.
1978 - 1980 State of South Carolina, Legal Intern,House of Representatives and Senate, Columbia, SC.

Education and Training

Bachelor of Arts Degree in Public Administration, University of South Carolina, Cum Laude Honor, 3.7 GPA.
Certificate in Data Processing, University of South Carolina, Two-year degree in programming and systems.

Formal Training: CompTIA A+ Systems Certification, CompTIA - Certified Technical Trainer, Lotus Notes, Quality Assurance, Accounting, Team Leadership, Microsoft Office 97 through 2007, Windows NT and 95, Operations Management, UNIX V, System Administration, Facilitation, Train-the-Trainer, Office 97 and Office 2007 Application Specialist Certifications, HTML, CSS, and FrontPage 98.

Memberships and Organizations

• Society for Human Resource Managemnt - SHRM
• American Society for Training and Development - ASTD
• National Speakers Association - NSA
• International Association of Administrative Professionals - IAAP
• Georgia Municipal Association